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Final Guides

HTT 250

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HTT 250 Week 1 Assignment Organization Chart Hotel Front Office   HTT 250 Week 1 CheckPoint Total Quality Management   HTT 250 Week 1 CheckPoint Lodging Properties   HTT 250 Week 2 CheckPoint Hotel Price Comparison   HTT 250 Week 2 DQs  ..
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Answer the following questions in 700 to 1,050 words: How is a front office important to a hotel? Which department is most important to the success of the front office and why? How might the front office in a small- or medium-size hotel differ from the front office in a large-size hot..
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Resource: Ch. 3 of Hotel Front Office Management Read Case Study 301 on pp. 91–92 of the text. Assume you are the front office manager for a full-service hotel. Analyze the situation and discuss solutions for improving communication between departments in your hotel. Follow the questi..
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Resource: Ch. 1 of Hotel Front Office Management Answer the following questions in 200 to 300 words: What are the different types of lodging properties? Why are there so many different types? Why has the industry moved to all of these types and brands? Is it working? Why would..
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This CheckPoint is based off of Discussion Question 2. Resource: Appendix E and travel and hotel Web sites Visit the hotel’s Web site and research its prices, in addition to the two to three travel booking Web sites you researched. Then, call the hotel for their best rate for your dates o..
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  Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel industry? Complete ..
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Assignment: Revenue Management · Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management · Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel..
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Resource: Ch. 6 of Hotel Front Office Management Assume you are a hotel front office manager. Consult Ch. 6 for details about duties of the front office manager. In 200 to 300 words, answer the following questions: What tools do you possess to develop a higher average daily rate (ADR)? ..
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 Resources: Ch. 7, 8, & 9 of Hotel Front Office Management · Create a frequently asked questions (FAQs) list for your front office employees on how to deal with hectic check in and out situations as well as with guests who claim their bills are wrong. · Include at least five FAQs you..
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HTT 250 Week 4 DQs ..
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Resources: Ch. 10 of Hotel Front Office Management Analyze Hotel Affluent’s Wednesday Night Audit in Appendix F. Answer the following questions: In which categories is the hotel closest to reaching its goals? In which categories is it the furthest? What challenges or issues may be..
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Resource: Ch. 10 of Hotel Front Office Management Answer the following questions in 200 to 300 words: Why is the night audit important? Why does a hotel need to keep track of its financial transactions each day? How has the process of the night audit changed over time? ..
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Read Case Study 1101 on pp. 332–333 of the text. Answer the question at the end of the case study. Describe two creative ways to present a service management program to persuade manager buy-in. Write a 200- to 300- word response ..
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HTT 250 Week 6 DQs ..
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Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering. Resources: Ch. 13 of Hotel Front Office Management Answer the following questions based on the scenario: What ..
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Resource: Ch. 13 of Hotel Front Office Management Answer the following questions in 200 to 300 words: What role does the hotel front office have in promoting other hotel services? Who would you include in a brainstorming session to address improving the point-of-sale office? What ..
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Resource: Ch. 14 and the CPTED guidelines on p. 383 in Ch. 14 of Hotel Front Office Management Select a small, medium, or large lodging property. As director of security, choose three key areas to focus on to improve security while remaining within your budget. Review the CPTED areas on p..
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HTT 250 Week 8 DQs ..
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A Day in the Life of a Hotel Front Office Manager As the front desk manager for a large hotel with conference space and ballrooms, most of your days are busy; however, today is particularly busy. Your hours are normally 5 a.m. to 5 p.m. but sometimes you stay late if there are situations that r..
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