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Final Guides

BSA 413

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This Tutorial contains 2 Papers       BSA 413 Week 1 Individual: Understanding Elements of Service Strategy Select a medium- or large-sized business in a specific field with an in-house IT department. Answer the following questions for that organization: ..
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This Tutorial contains 2 Papers     BSA 413 Week 2 Individual Create a Service Catalog Select a medium- or large-sized business or organization of your choice. This should be different than the organization you are using for your team project. Develop a service catal..
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BSA 413 Week 2 Learning Team Service Strategy and Service Design Stage Develop a draft section of the material for the Service Strategy and Service Design portion of the final paper. Provide sufficient information to fully cover the required information. You will revise this bas..
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BSA 413 Week 3 Change Management Process ..
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This Tutorial contains 2 Papers     BSA 413 Week 3 Individual Service Transition Plan Locate a case study on a service transition in the University Library or on the Internet. Develop a transition plan that matches the elements in the case study. Include an appendix ..
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BSA 413 Week 3 Learning Team: Service Transition Develop a draft section of the material for the Service Transition portion of the final paper. Include sufficient information to fully cover the required information. You will revise this based on feedback from the instructor, but it should..
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BSA 413 Week 4 Individual: Service Operation Document Create a Service Operation document that could be used by an organization of your choice. Note. You may research versions published in the University Library and Internet, but the document you make must be your own. Include a..
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Develop a 3,000- to 3,500-word report for the CIO of your chosen organization. This report should cover the material from the previous weeks, providing a comprehensive look at how the organization you have selected can apply ITIL®. Include a final section with material for the C..
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